No refund will be issued for any request made after 10 days from the date of purchase. Refund Conditions You are required to send your refund request to the Customer Support Desk within 10 days of purchase. LOL - This company is a SCAM buyer beware. The proiblem is no one responds to the email support tickets they just mark them as solved and then have their nerve to send a survey asking if you're satisfied with the service I was provided. They say the will call you when their available and want to issue emails for everyhting. All they do is give you canned answers, no matter what I said to them. They won't even you give you their names. I've asked to talk to the CSR supervisor and they don't let you talk to them. Nobody responds to the emails they just marked them as solved -Its been over two weeks and no refund as been issued. Because the software failed to work as advertised and per their refund policy - I asked for a refund 6 days after purchase by both calling and emailing as directed.

I had multiple trouble tickets out to ask for help and nothing we did resolved the issue. The software did not work properly on his phone. I purchased the product on Dec.7, 2017, to use on my son's phone.

Highster mobile reviews 2017